I sent an email to our CEO April 2, about the failure of the East and West Gate project and that impact on current operations. No response as of April 9. (Since then temp auto stickers have been made available).
Later in the week I had the opportunity to read Mr. Alvord’s RCD Overview and the CEO’s “Alternative Perspective.” I don’t think I have read such a condescending and paternal document from a supposed leader. Instead of viewing the RCD as a reality check, the CEO conducted a tortured rebuttal of each point without reality-based facts. What works in major urban areas will not work well in a rural retirement community. Most of our current residents came from high density urban areas and do not want that lifestyle forced upon us in the Village.
With the new board, my hope is that the CEO can re-calibrate her activities to that of an efficient and effective general manager of the largest gated retirement community in the country. Concentration on upgrading existing infrastructure like the Balboa Club instead of focusing on creating urban space that does not exist outside of high density urban communities. West and east coast cities are not models to replicate.
The CEO’s closing remarks most clearly show her true feelings for the residents of Hot Springs Village. Your paternalistic view that we all “fear change” and can’t follow “complex concepts” is very telling. I suggest, that we can understand. It is just that what the CEO and the old BOD propose does not apply in this environment and we are able to realize that fact.
We can all work together, but it will require that the CEO and the new BOD actually listen and implement the Village that we (the owner’s) came to the Village to experience.

Tom Powers
Hot Springs Village